Limited Warranty Policy:
KingSpec warrants that KingSpec’s products are free from defects in materials and workmanship in their original sealed packaging. KingSpec will repair or replace products and parts thereof that prove to be defective due to improper workmanship or materials, subject to the conditions and limitations set forth in this warranty agreement. Except as otherwise prohibited by applicable law, this warranty is only valid to the original purchaser of the KingSpec products and is not transferable. An original or copy of the sales receipt or invoice must be attached to confirm the date of purchase and the original purchaser.
1. This warranty agreement shall supersede all prior or concurrent written or oral agreements between you and KingSepc. KingSepc makes no other warranties or implied, including any warranties of merchantability or fitness for a particular purpose.
2. All warranties, whether express or implied, are valid only for the time period specified below. Some states and jurisdictions do not allow the exclusion of such implied warranties, limitations, or terms of warranty, so the above limitation may not apply to you.
3. KingSpec may confirm or read and save the data and information (hereinafter collectively referred to as “information”) stored in the product during after-sales service. KingSpec hereby agrees that KingSpec will not disclose any information to any third party, but this does not include employees of KingSpec who may need access to the information, with or without your prior written consent.
Warranty Terms:
*Limited Warranty: The warranty period is a summary of the following conditions. From the date of original purchase to the expiration of the defined warranty year for the product; or until the hard drive reaches the declared DWPD or TBW value; or the end time when the product life cycle indicator reaches an outlier, which indicates that the product has undergone inappropriate use.
*KingSpec requires you to provide proof of purchase to identify the date of purchase and sign off on the RMA, if proof of purchase is not available, KingSpec will rely on the SN(programmed into the product) on the product label to define the start date of the warranty.
This limited warranty service does not apply to problems or damages caused by any of the following circumstances, and KingSpec will not be responsible or liable when:
(1)Accidental, arbitrary modification, negligence, abuse, improper use, misuse, disassembly, improper installation, abnormal environmental conditions, or use under operating conditions not approved by KingSpec (including but not limited to use of the product with an incorrect voltage supply);
(2)Wear and tear under normal use;
(3)Self-removal of labels or stickers (including all warranty or quality control stickers, product serials, or electronic numbers) on or accompanying the product;
(4)KingSpec product-related problems arising from use with non-KingSpec hardware, software, or other objects
(5)Use the KingSpec product in an environment, purpose, or operate the product in an inappropriate manner that is not in accordance with the product’s design intent, or fail to follow the instructions of KingSpec’s published documentation;
(6)Installed, modified, altered or repaired by anyone other than KingSpec or its authorized representative;
(7)Problems unrelated to materials or workmanship or that too minor to harm the use or operation of the product;
(8)Problems related to consumables;
(9)Products that are “not new” or “known to be defective, or faulty “. In addition, KingSpec has no responsibility or obligation to recover any data from the product;
(10)Chip damage due to violent physical testing, extreme performance or longevity testing.
Notices:
Our company will cover the shipping costs to send the goods to the customer, while the customer is responsible for the return shipping costs. For freight collect shipments, our company reserves the right to refuse receipt.
SSD:
| Warranty period | KingSpec product series | Warranty details |
| 3-year warranty | P3-XXX | The warranty period is 3 years from the original date of purchase, or until the product reaches the declared TBW value: |
| P4-XXX | 120/128 GB: 75 TB | |
| NX-XXX2280，NE-XXX2242，NE-XXX2280 | 240/256 GB: 150 TB | |
| XF-XXX2280 | 480/512 GB: 300 TB | |
| NT-XXX2280 | 960 GB/1 TB: 600 TB | |
| NT-XXX2242 | 1920 GB/2 TB: 1200 TB | |
| MT-XXX | 3840 GB/4 TB: 2400 TB | |
| Z3,Z4 |
DDR memory
Warranty period | KingSpec product series | Warranty details |
3-year warranty | DDR3-PC,DDR3-NB DDR4-PC,DDR4-NB DDR4-Vest, DDR4 Light Bar | The warranty period is 3 years from the original purchase date |
Lifetime warranty | DDR5, DDR5 vest | The warranty period starts from the original purchase date |
Memory cards and accessories
Warranty period | KingSpec product series | Warranty details |
Lifetime warranty | CFexpress memory card, CFast memory card, CF memory card | The warranty period starts from the original purchase date |
3-year warranty | All accessories (including card reader) | The warranty period is 3 years from the original purchase date |
The capacity is shown in “Megabyte” (same with Hard Disk Drive, 1MB = 1000KB). In Windows environment or DOS mode, 1MB equals to 1024 KB. Therefore 1GB is approximate 953MB.
The actual available memory on the device is less than what is listed on the package. This is due to small discrepancies in file format and algorithms used by various operating systems. In addition, a portion of memory space is reserved for system files and data sectors for better performance.
HDDs are based on magnetic spinning platters, a technology that has been in use since the mid- 1950s. The data is written to and read from these spinning platters or disks via moving heads. HDDs are mechanical devices with many moving parts and are more prone to mechanical failures and failures due to environmental conditions such as heat, cold, shock and vibration.
SSD is made of NAND Flash, controller chip, DDR and other semiconductor materials, which are pasted on the PCB board through the patch process, no mechanical parts, high speed, low latency, low power consumption, quiet.
Yes. KingSpec SSD drives in upgrade kits that include all the necessary items required to replace a notebook or desktop HDD with a KingSpec SSD, including software to easily transfer the OS and important data. Please note that SSD-only SKUs do not include the software. If you need to clone your HDD to a new SSD you will need the bundle kit.
The capacity is shown in “Megabyte” (same with Hard Disk Drive, 1MB = 1000KB). In Windows environment or DOS mode, 1MB equals to 1024 KB. Therefore 1GB is approximate 953MB.
The actual available memory on the device is less than what is listed on the package. This is due to small discrepancies in file format and algorithms used by various operating systems. In addition, a portion of memory space is reserved for system files and data sectors for better performance.
HDDs are based on magnetic spinning platters, a technology that has been in use since the mid- 1950s. The data is written to and read from these spinning platters or disks via moving heads. HDDs are mechanical devices with many moving parts and are more prone to mechanical failures and failures due to environmental conditions such as heat, cold, shock and vibration.
SSD is made of NAND Flash, controller chip, DDR and other semiconductor materials, which are pasted on the PCB board through the patch process, no mechanical parts, high speed, low latency, low power consumption, quiet.
Yes. KingSpec SSD drives in upgrade kits that include all the necessary items required to replace a notebook or desktop HDD with a KingSpec SSD, including software to easily transfer the OS and important data. Please note that SSD-only SKUs do not include the software. If you need to clone your HDD to a new SSD you will need the bundle kit.
The capacity is shown in “Megabyte” (same with Hard Disk Drive, 1MB = 1000KB). In Windows environment or DOS mode, 1MB equals to 1024 KB. Therefore 1GB is approximate 953MB.
The actual available memory on the device is less than what is listed on the package. This is due to small discrepancies in file format and algorithms used by various operating systems. In addition, a portion of memory space is reserved for system files and data sectors for better performance.
HDDs are based on magnetic spinning platters, a technology that has been in use since the mid- 1950s. The data is written to and read from these spinning platters or disks via moving heads. HDDs are mechanical devices with many moving parts and are more prone to mechanical failures and failures due to environmental conditions such as heat, cold, shock and vibration.
SSD is made of NAND Flash, controller chip, DDR and other semiconductor materials, which are pasted on the PCB board through the patch process, no mechanical parts, high speed, low latency, low power consumption, quiet.
Yes. KingSpec SSD drives in upgrade kits that include all the necessary items required to replace a notebook or desktop HDD with a KingSpec SSD, including software to easily transfer the OS and important data. Please note that SSD-only SKUs do not include the software. If you need to clone your HDD to a new SSD you will need the bundle kit.
The capacity is shown in “Megabyte” (same with Hard Disk Drive, 1MB = 1000KB). In Windows environment or DOS mode, 1MB equals to 1024 KB. Therefore 1GB is approximate 953MB.
The actual available memory on the device is less than what is listed on the package. This is due to small discrepancies in file format and algorithms used by various operating systems. In addition, a portion of memory space is reserved for system files and data sectors for better performance.
HDDs are based on magnetic spinning platters, a technology that has been in use since the mid- 1950s. The data is written to and read from these spinning platters or disks via moving heads. HDDs are mechanical devices with many moving parts and are more prone to mechanical failures and failures due to environmental conditions such as heat, cold, shock and vibration.
SSD is made of NAND Flash, controller chip, DDR and other semiconductor materials, which are pasted on the PCB board through the patch process, no mechanical parts, high speed, low latency, low power consumption, quiet.
Yes. KingSpec SSD drives in upgrade kits that include all the necessary items required to replace a notebook or desktop HDD with a KingSpec SSD, including software to easily transfer the OS and important data. Please note that SSD-only SKUs do not include the software. If you need to clone your HDD to a new SSD you will need the bundle kit.
